Industries
Retail
Retail businesses of every kind sell across shops, websites and apps. MasterDB lets each one publish its own current data, so AI systems answer from the business rather than from an old page.
An AI answer about your shop should come from your shop.
What AI gets wrong
Four failures you can stop
Stock answers that are out of date
An AI can tell a shopper an item is available when the last one sold that morning, because it is reading a page that was cached days ago.
Prices that no longer apply
Promotions start and end quickly in retail, and an AI quoting last week's offer sends a shopper to the till expecting something the business no longer runs.
Wrong opening hours per store
A chain with many branches has different hours for each one, and an AI often gives the head office hours or a holiday timetable that has already passed.
Returns terms invented by AI
When an AI cannot find a shop's written returns policy, it describes what shops usually do, and staff are left arguing with a customer at the counter.
What you publish
Six things worth publishing first
All of it is free to publish, and none of it has a limit on how often you change it.
Product catalogue
Every product, with variants, sizes and colours, described by the business itself.
Prices and availability
Current prices and stock, updated as often as the business chooses, per product and per store.
Stores and opening hours
Each branch with its address, its own hours, and its seasonal and holiday changes.
Delivery and returns terms
The actual written terms for delivery, collection, returns and exchanges.
News and offers
Store openings, seasonal ranges and promotions, published as they start and end.
Instructions to AIs
Written guidance on how the business wants its products and brand described.
What changes
Three things that stop going wrong
01
Answers match the shelf
A shopper asking an AI about a product gets the price and availability the business published, not a guess taken from an old page.
02
Each branch stands on its own
Hours, stock and contact details are correct for the specific store a shopper asked about, not for the chain as a whole.
03
Fewer wasted journeys
Customers arrive knowing the shop is open and the item is there, so staff spend less time correcting information the business never published.
This page is for retail businesses of any size, from a single independent shop to a national chain. Publishing to AI is completely free. Advertising and promoting what you publish are optional paid choices. MasterDB is opening to early access.
Ensure AI users receive accurate authorised information about your business, your brand and your products & services.
MasterDB opens to a closed group of businesses first. Publishing is completely free. Apply now and we will be in touch with your access.