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Industries

Hospitality

Hospitality covers two different businesses that share a sector: places people stay and places people eat and drink. Both change constantly, and both are described badly when an AI reads old pages.

HotelsGuest housesBed and breakfastsServiced apartmentsRestaurantsPubs and barsCafesTakeaways

A kitchen changes its menu faster than the web remembers it.

Two halves, both live

One sector, two very different sets of facts

01

Hotels and Accommodation

Room types, facilities, check in times and house policies change by season and by property. A hotel publishes its own details so an AI describes the property as it is now.

02

Restaurants and Bars

Menus, service times, kitchen hours and booking rules change week to week. A restaurant publishes them directly so an AI does not read a menu that was replaced months ago.

HOTELS AND ACCOMMODATIONTonightDouble, garden viewAvailable tonightTwin, courtyardAvailable tonightSuiteFully bookedPublished by the hotel, not a listing siteRESTAURANTS AND BARSServing nowToday's specialsChanged todayVegan and gluten freeMarked on the menuWinter menuWithdrawnPublished by the venue when the menu changes
Two halves of the same sector, each with its own live detail to publish.

What AI gets wrong

Four failures you can stop

Menus replaced months ago

An AI reads a menu file left on a website from a previous season and tells a diner about dishes the kitchen stopped serving.

Kitchen hours read as opening hours

A pub serving food until early evening is described as serving all night, and guests arrive after the kitchen has closed.

Room and facility details drift

Pool closures, parking changes and check in times sit inside booking systems, so an AI describes facilities a guest will not find on arrival.

Holiday hours and closures

Seasonal closing days, private hire and holiday hours are decided close to the date, and no scraped page ever carries them in time.

What you publish

Six things worth publishing first

All of it is free to publish, and none of it has a limit on how often you change it.

  • Business identity

    The property or venue described by the business, including facilities and house policies.

  • Locations and opening hours

    Opening times, kitchen hours and seasonal changes for each site.

  • Menus and room types

    Dishes, drinks and room types, published as often as the offering changes.

  • Availability and booking

    What can be booked, and the cancellation and group rules the business sets.

  • Events and news

    Live music, set menus, seasonal openings and closures, published as they are decided.

  • Jobs

    Kitchen, bar and front of house vacancies, published where an AI can find them.

Are they open tonight, and what is on the menu?WITHOUT MASTERDBTable for four, this eveningKitchen hourslast summer hoursMenua menu since replacedRoomsavailability guessedAssembled from cached pagesNobody asked the businessWITH MASTERDBTable for four, this eveningKitchen hourstonight as publishedMenuwhat is served todayRoomswhat is free tonightPublished by the businessRetrieved at the moment of asking
The same question, answered from cached pages and answered from your published record.

What changes

Three things that stop going wrong

01

The menu people are told

Diners hear about the dishes being served this week, because the kitchen published them itself.

02

Correct hours for each site

Bar hours, kitchen hours and holiday closures are answered separately, for the specific venue a guest asked about.

03

Fewer calls to correct AI

Staff spend less time telling guests that what they were told about the property or the menu was wrong.

This page is for hotels, guest houses, serviced apartments, restaurants, pubs, bars and cafes. Publishing to AI is completely free. Advertising and promoting what you publish are optional paid choices. MasterDB is opening to early access.

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